Cancellation, Returns & Withdrawal
Last updated: 13.11.2026
- Cancellation: before shipping, from your order page or info@globalcard.shop; refund within 14 days.
- 14-day withdrawal: return unused items in original packaging with the invoice.
- Non-returnable: perishable food, opened hygiene products, personalised items, digital codes.
- Damaged/wrong item: notify us with a photo; we cover shipping and replace or refund.
- Refund: to the original payment method within 14 days after inspection.